Book review: The One Minute Manager Meets The Monkey

The other day, I was talking with a tech entrepreneur and asked him “What are the biggest challenges you face in your business?

He replied “Me, I’m the bottleneck. I tend to see something isn’t working, and I jump in and get involved.”

Most dedicated business owners can relate to this.

Letting go of the reins and handing them over your employees can be a real struggle, and if you want to grow your business, you’ve got to do it.

Business owners must carefully define the roles and responsibilities of the company, hand these jobs to the right person and have the confidence not to jump in or micromanage every task.

If you struggle with “bottleneck syndrome”, we recommend Ken Blanchard’s The One Minute Manager Meets the Monkey.

How to interview so you hire the right talent

One of the questions my clients ask me is how can they attract and hire the right talent – ie people.

I believe finding the right talent starts with having a defined process and system, both in your hiring process, and to help you be great at the interview stage.

How to interview potential staff

One of the books I use and recommend is Who, a Method of Hiring, by Geoff Smart and Randy Street.

How to identify, discuss & solve your issues

In a recent EOS session, I had a revealing conversation with the business founder which highlights an issue many businesses face.

He said, “I’m used to making all the decisions myself, and it’s been an adjustment for me to include others in the decision-making process.”

Some founders find it hard to let go.

London Kolbe Certification Seminar

As a big fan of Kolbe, and a Certified Consultant, I was delighted to hear that they are bringing their signature three-day certification seminar to the UK for the first time this April.

The Kolbe A Index is a brilliant way to identify people’s natural talents and help individuals and organisations utilise those talents productively.

It assesses people on four different types of behaviour: Fact Finder, Follow Thru, Quick Start and Implementor. Each trait is regarded as equally positive and is rated on an inverted scale of 1-10 on what Kolbe terms a Continuum.

Common obstacles when implementing EOS

The big appeal of EOS is that it offers your organisation a model to manage the people, processes, resources and issues in your business that’s simple and proven to work.

Thousands of businesses around the world are making the switch to EOS, adding accountability in order to be more efficient. However, there are a number of stumbling blocks when implementing EOS that could hold you back from maximising your results.

How do you know if your meetings are working?

If you’re running your business on the Entrepreneurial Operating System, you’ll know that the key element is regular, efficient meetings, which help to determine how well employees are performing, if they’re working as a team and if your business on track.

This is known as a Level 10 meeting, because each one is rated by all the attendees and the aim is for everyone to score every meeting a 10. At the end of the meeting, each person gives their individual score – out loud.

Six benefits of running your business on EOS

EOS can make rapid, tangible differences to the way your business operates – from better communication and greater transparency to stronger structures and improved accountability.

Here some of our clients describe their top six benefits of running your business on EOS.

“Following each meeting we had a list of actions and assistance to ensure our tasks were completed before the next session. The best thing was that the team can see the results immediately. They see things changing, whereas in the past we would promise but never execute.”     Jason Choy, Welcome Gate MD

“We’ve found that we can embed effective business tools into our day to day habits – it turns out we all like to track, measure and create useful magic spreadsheets more than we thought!” Keren Lerner, Top Left Design CEO

What is your VTO?

The Vision/Traction Organiser (VTO) is probably the most important document you’ll complete, if you’re running your business on the Entrepreneurial Operating System.

It is a unique two-page template for organising plans and forecasts the future of a company. Once completed it acts as a time-management tool, helping you decide when to action each element of your strategy.

We have all seen simple one-page solutions for creating and organising your company strategy, but the VTO is different.

Conference for companies running on EOS

Would you like to the opportunity to hear from the creator of EOS in person – and share your experiences with other companies running on the system?

Gino Wickman will be the featured keynote speaker at the second annual Conference for Companies Running on EOS.

The conference will enable leadership teams to:

Connect: with others on their EOS journey

Learn: from expert speakers and subject matter experts

Strengthen: your implementation of EOS

The inaugural conference was held in Atlanta and was such a success they decided to make it an annual event.

There will be a fabulous selection of keynote speakers including the EOS visionary Mike Paton, author of Get a Grip, and veteran EOS user, Todd Sachse, who has run his company on EOS for the past 15 years.

Over the two days, there will be great breakouts covering everything from how to be a great boss to a deep dive into core processes to decision making to hiring right at the senior level and emotional intelligence.

Most importantly, the conference will allow you to learn from and share experiences with a peer group of business owners implementing EOS. They’ll speak the same language, and know and understand the benefits – and challenges – of implementing the system.

Here is the full conference schedule.

The conference takes place on 26th and 27th April at the Marriott City Centre in Minneapolis.

Click here to find out more at the Conference for companies running on EOS and to register for the event.

Recommendation for a podcast – Masters of Scale with Reid Hoffman

Podcasts are a great way to educate yourself on the go – whether you’re on a plane, a train or on in your car, you can make unproductive time productive.

They provide great value, and the best are beautifully produced, and are using entertainment to embed the learning.

With so many podcasts for entrepreneurs – and the number is growing daily –  it is sometimes like being a child on Christmas Day, trying to decide which present to open first.

My current favourite is “Masters of Scale with Reid Hoffman“.

The value of outsourcing core skills

Don’t do what doesn’t need doing.

Figure out your strengths and what you love, and resource everything else.

When you started your business, you probably did a number of non-core things in an attempt to save money.

And even once a business has grown, leaders often don’t consider outsourcing key skills, roles or  responsibilities.

However, today’s market has changed.

How to build positive team culture in your business

Building a good team culture in your business is essential. It can be the difference between success or failure, stagnation or growth.

When I founded my first business, Retail Profile, we started small.

Despite this, we consistently doubled the size of our business without growing the size of our team.

This was because we consciously set out to build an amazing team culture that made sure everyone fitted in, felt involved, felt valued and everyone shared the company vision.

What’s first? Traction or vision?

One of the favourite sayings of EOS implementers is “Vision without traction is merely hallucination.”

Vision and Traction are two of the elements, along with Healthy, which make up the Entrepreneurial Operating System.

  1. Vision: ensuring everyone shares the same outlook on where your organisation is heading, and how it will get there.
  2. Traction: bringing discipline through responsibility and accountability, so you can execute to achieve every part of your vision
  3. Healthy: help them become a healthy, functional, cohesive leadership team, because unfortunately, leaders don’t always function well as a team

Which should come first – traction or vision?

How to design your hiring process

Hiring the right staff is one of your most important tasks – if you don’t have the right people in the right seats, it can have a real impact on success of your business.

It is important to hire people who share the vision and culture of your business.

Here, our intregrator Majida Burch, describes the steps we take to make sure we hire staff who meet our vision and values.

Video: Is your culture killing your business?

Our first Business Leader Breakfast, which took place earlier this month, was a great success.

Along with fellow EOS implementer Dean Breyley, of Grow or Die, we discussed the topic of “Is your culture killing your business”.

We focused on how to put the right structure in place for your company and how to hire the right team to match your business culture.

We introduced the entrepreneurs who attended the event to some of the tools which EOS uses to help you assess your team and hire the right people.

Here’s a short video about the event.

Our first Business Leader Breakfast focused on business culture. We’re already planning our next Business Leader Breakfast, which will concentrate on one of the other elements of an organisation.

If you’d be interested in attending, email us on or via the website, and we will make sure you receive an invitation.

How to find the right peer group

It’s rare that anyone who starts their own business has a totally smooth ride. Ask any entrepreneur what they learn most from, and they’re bound to say their mistakes – and the lessons they learnt.

And I’m no different. I have experienced the entrepreneurial roller coaster.

Since 2001, I’ve launched a business in three European countries and have also lost a business, restarted it, rebuilt it, merged the business with my largest competitor and exited.

In 2014, I started my current business, Bold Clarity.

Regardless of where you are in your entrepreneurial journey, it’s vital to have a network around you who understand what you’re going through, can revel in the good times, and can help and support you through the bad.

Throughout this journey, I have had a supportive peer group of entrepreneurs.

There are many different networking and support groups aimed at business owners, both non-profit and some are for profit.