ALPS group of companies is a leading provider of Motor Claims Solutions, Road Rescue Services and Legal Expenses Insurance products to Insurance Brokers, Networks & Intermediaries throughout the UK.
Here the Managing Director, Ian Micklewright explains why they chose to run an EOS workshop for the whole management team, as well as the leadership team.
Quick business tips from EOS Implementer, Julia Langkraehr of Bold Clarity.
The first in the series focuses on how to be a better leader.
You want your business to be the best. That means getting the best from every employee and ensuring they all work towards the same common goal of taking your company to the next level.
As a UK Certified EOS Implementer, I’m often asked the same question: how do I ensure my employees are motivated and efficient. I believe it is one of our most important jobs as leaders and managers.
People want feedback, they want to do a good job, to know it, and to be recognised and rewarded when they do.
One thing business owners and leaders tend to misinterpret is the term ‘Issues List’ when they are using the Entrepreneurial Operating System (EOS).
In order to move understand, we need to redefine our definition of “issues”. For most people, the natural reaction in their brain is to think of bad things once the word issue is used. Instead, you need to visualise it as somewhere to park all of the topics you need to solve in your business – positive or negative.
Growing a business requires a specific set of leadership abilities. You need to manage the day-to-day while helping your team to execute better and be more efficient.
The key to successful business development lies in focusing on your main goals and then optimising your company’s routine in order to achieve those aims.
What are the five crucial leadership abilities?
We’ve spoken before about The Entrepreneurial Operating System (EOS) – Five Key Leadership Abilities™ that are essential for business success in any industry. These include: the ability to simplify, delegate, predict, systemise, and structure.
As I speak with entrepreneurs and business owners, one of the most common questions I ask is “Who is on your leadership team?”.
I’m often met with a wry look, and the answer is “Well, I’m not really sure.” Or they start trying to justify and make excuses as they explain who they think it may be. “Well, it should be this, but I may have too many people.” Typically they’re not clear and unsure.
We’re delighted that Graham Bourton, the Managing Director of our client’s United UK, has agreed to discuss leadership, in the first in a series of monthly guest articles and case studies.
As well as leadership, these will cover topics such as how to scale your business, creating a positive culture, setting goals – and what it’s like to run your business using the Entrepreneurial Operating System.
As a business leader, listening shows that you appreciate your team and it forges trust between you and your employees.
We all feel the need to be recognised and one of the ways leaders can recognise team members is to praise them in public and be sure to give them the time they need.
It is one of the most important leadership skills you can develop.
The best leaders give their teams the necessary tools, resources, training, technology, people, and most importantly their time and attention.