ALPS group of companies is a leading provider of Motor Claims Solutions, Road Rescue Services and Legal Expenses Insurance products to Insurance Brokers, Networks & Intermediaries throughout the UK.
Here the Managing Director, Ian Micklewright explains why they chose to run an EOS middle managers workshop for the whole management team, to explain the system to the wider team.
You want your business to be the best. That means getting the best from every employee and ensuring they all work towards the same common goal of taking your company to the next level.
As a UK Certified EOS Implementer, I’m often asked the same question: how do I ensure my employees are motivated and efficient. I believe it is one of our most important jobs as leaders and managers.
People want feedback, they want to do a good job, to know it, and to be recognised and rewarded when they do.
One thing business owners and leaders tend to misinterpret is the term ‘Issues List’ when they are using the Entrepreneurial Operating System (EOS).
In order to move understand, we need to redefine our definition of “issues”. For most people, the natural reaction in their brain is to think of bad things once the word issue is used. Instead, you need to visualise it as somewhere to park all of the topics you need to solve in your business – positive or negative.
Keren Lerner is the owner of our clients Top Left Design, a design and marketing agency she founded in 2002. Here she discusses how her decision-making processes have changed since her company started implementing EOS in 2015.
In the past when I had a business worry, I would either mull it around for ages, procrastinate thinking about it, or (most often in my case) make a quick decision so I could just move on with my life!
One of the favourite sayings of EOS implementers is “Vision without traction is merely hallucination.”
Vision and Traction are two of the elements, along with Healthy, which make up the Entrepreneurial Operating System.
- Vision: ensuring everyone shares the same outlook on where your organisation is heading, and how it will get there.
- Traction: bringing discipline through responsibility and accountability, so you can execute to achieve every part of your vision
- Healthy: help them become a healthy, functional, cohesive leadership team, because unfortunately, leaders don’t always function well as a team
Which should come first – traction or vision?